Can I use vouchers on a previous order? August 24, 2020 03:20 Vouchers cannot be applied retrospectively. Once you earn a voucher, you must place a new order to redeem it. Related articles Can I use my loyalty voucher with a promotional offer? What benefits do I receive joining Billabong Crew? Delivery times and costs within Australia Do I need to use the whole value of my voucher? Does my balance return to 0 when I receive a voucher?