Due to recent Covid-19 circumstances, you may be experiencing delays due to overwhelming volumes. We apologise for any inconvenience these delays may cause and thank you for your continued patience.
We are pleased to offer Free Australian Shipping on all orders over $50+, unless otherwise stated using Star Track Premium. For orders under $50, we charge a $9.99 flat-rate for shipping using Star Track Premium. We aim to dispatch all orders placed before 3pm AEST (business days only) the same day.
Please note that this excludes Fridays, Weekends, National / State/ Region Public Holidays and peak periods.
Packages should be received within 1-2 working days for metro areas, and between 2-5 days for regional areas. Estimated delivery time for bulky orders is 1-7 days and for Regional Areas from 7-14 days. A shipping confirmation email will be sent when your order leaves our warehouse.
Our service is Authority To Leave, so if it is safe to do so, the courier will leave the package in a safe place at your premises. If you do not feel that your package will be safe if left, or if it has been more than the specified days since you placed your order and you have not received your shipping confirmation, please contact the customer service team before placing your order so that we can assist you.