If you joined our Billabong Crewloyalty club prior to placing your order, then your return shipping is free of charge! You can simply use the pre-paid, white sticker label supplied in your original order, no need to attend a post office, simply use the barcoded pre-paid label and place the parcel in your closest red post box. No need to attend the Post Office as your label is prepaid.
Non loyalty member orders returned at the customer's expense. Check our Returnspage for more information.
Return in store: Returns can only be processed by company owned stores and cannot be processed by our factory outlet stores or any authorised dealers. Online orders purchased using PayPal cannot be returned in store and must be returned via mail.