We are pleased to offer different shipping options to our customers. You are welcome to select any of the options below:
Standard Authority to leave at $9.99
Standard Signature Required at $9.99
Premium Authority to leave at $11.99
If you are a member with Billabong Crew, click here to see shipping costs.
A flat rate of $15.00 shipping surcharge will be applied to all bulky items. Bulky items include skateboards, travel bags and surfboard bags.
Authority to leave allows packages to be left at address. If chosen, signature will be required if home, otherwise the parcel will need to be collected at a local post office.
Please note shipping times reflect business days and does not include order fulfilment period.
Shipping times:
Metro: 2-4 Days
Regional: 4-7 Days
Packages should be received within 2-4 working days for metro areas, and between 4-7 days for regional areas. Estimated delivery time for bulky orders is 1-7 days and for regional areas from 7-14 days. A shipping confirmation email will be sent when your order leaves our warehouse. Please note: Fridays, weekends, national / state/ region public holidays and peak periods may affect dispatch and shipping times.
Unless selected otherwise at the billing/shipping page of the check out, our parcels ship authority to leave, so if it is safe to do so, the courier will leave the package in a safe place at your premises. If you do not feel that your package will be safe or know you won't be home at the time of delivery, please do not nominate the authority to leave as our parcels do not ship with transit cover.
If it has been more than the specified days since you placed your order and you have not received your shipping confirmation, please contact Customer Service so we can assist you.